CampaignNow is a product owned and operated by Code Nation Pty Ltd (‘Code Nation’). Code Nation respects and is committed to protecting the privacy of our clients and their supporters.

This privacy statement sets out the way we collect, hold, use and disclose sensitive information.

By visiting our website, web applications, applying for employment with us, contracting our services, or otherwise providing us with your personal information, you consent to your personal information (including your sensitive information) being collected, used and disclosed as set out in this Privacy Statement.

This Privacy Statement is available online and hard copies are available free of charge on reasonable request.

How to contact us

If you have any questions, comments, concerns or complaints about what is explained here or about our privacy practices, please let us know. We will do our best to address and resolve any issues you have.

You can contact us by sending an e-mail to our Privacy Officer: info@codenation.com

What information we collect

We collect information about clients, employees, contractors, job applicants and other people with whom Code Nation or a third party has contact with in connection with Code Nation’s activities.

The personal information which we collect and hold generally includes your name, address, date of birth and contact details (such as your phone number, fax number and email address), payment card details, and other information about you such as your supporters use of our tools. We also use “cookies” to track visits to our website; you can usually disable cookies in your internet browser settings.

What information we do NOT collect

We do NOT collect information of individual supporters that is stored in your database with NationBuilder or anyother platform.

We do NOT collect personal information from individual end-users of our web applications.

We do review the metadata of engagement with pages that we build and service, where appropriate. For example, in the course of your engagement with us, we might collect information about how your supporters engage with your website or connected applications. We do NOT collect their personal details. This is because we are curious about what works for engaging supporters and we want to be able to deliver you the best possible product, always.

How we collect personal information

We collect personal information you provide to us directly, for example, in person, over the phone, by email, via our website or through starting an account with one of our web-based apps. We may also collect your personal information through the use of commercial service providers who, for example, might serve as a payment processor on our behalf.

We may also collect your personal information from publicly available sources or third parties (including social media and via the use of cookies on our website). For example, you might consent to being on marketing list and this list might be obtained by us.

We will only collect information by lawful and fair means, and when possible we will always collect personal information from your directly. If it is not reasonable or practicable to collect it directly from you, we will take steps to make you aware that your information has been collected.

Use of personal information

We will use your information as you would expect. We only collect personal information about you if that information is necessary for any of the following purposes:

• seeking and servicing clients

• research of relevance to clients

• measuring the effectiveness of our products

• improving our website

• recruiting staff

• responding to your comments or questions and receiving feedback

• any other purposes identified at the time of collecting your information.

We will only collect your personal information when the information is reasonably necessary for one or more of our functions or activities as set out above.

We (and our service providers) sometimes use overseas or cloud storage facilities, but this does not change our commitment to safeguard your privacy.

Disclosure of personal information

Any personal information you provide to us may be disclosed, if appropriate, to companies who provide services on our behalf, such as mail, database, telephone, digital services, audit, professional advice, payment processing and research services.

We expect our service providers to also look after your information carefully. We have confidentiality agreements in place with many of our service providers and external agencies, and with staff and volunteers who handle personal information that we provide to them. We will only disclose your personal information for the purposes for which it was initially collected, other directly related purposes or purposes to which you otherwise consent.

Other than as stated above we will we not share your personal information. However, it is possible, though unlikely, that we might be forced to disclose personal information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.

Keeping your information secure

We take steps that are reasonable in the circumstances to ensure that your personal information is accurate, complete and up to date. To help us, please advise us of any changes to your personal information to help us maintain accurate, complete and up-to-date information.

We will also take commercially reasonable steps to protect the personal information we hold from misuse, interference (including computer attacks) and loss and from unauthorised access, modification or disclosure.

If we no longer need your information, we will take reasonable steps to destroy or de-identify it (unless we are required to retain it by law or a court/tribunal order).

Access and correction

We will, on request, provide you with access to the personal information we hold about you unless otherwise required or permitted by law. We will notify you of the basis for any denial of access to your personal information.

To request access to your personal information or, if you wish to update or correct your personal information, please contact us via the contact details provided on this page.

Complaints

If you wish to make a complaint about a breach of our privacy policy or the Australian Privacy Principles you can contact us using the contact details on this page. You will need to provide us with sufficient details regarding your complaint as well as any supporting evidence and/or information. We will refer your complaint to our Privacy Officer who will investigate the issue and determine the steps that we will undertake to resolve your complaint.

If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au/privacy/privacy-complaints.

Review and revisions to privacy policy

Our Privacy Statement and Policy will be reviewed regularly and updated as necessary from time to time. Please review this Privacy Statement periodically for changes.

This Privacy Statement was last updated in October 2015

1. GENERAL

By installing the Application (as defined below), you agree to be bound by these terms of use (“appterms”). Please review them carefully before installation and/or acceptance.

2. DEFINITIONS

The “Application” shall mean the software provided at CampaignNow.co and CampaignNow member websites located at CampaignNow.co.

3. DATA PROTECTION

Any personal information you supply to CampaignNow when using the Application will be used by Code Nation in accordance with its Privacy Policy.

4. CampaignNow

The Application allows you to access certain functionality to integrate with your NationBuilder website and database. NationBuilder’s terms and conditions continue to apply.

5. PROPRIETARY RIGHTS AND LICENCE

5.1. All trade marks, copyright, database rights and other intellectual property rights of any nature in the Application together with the underlying software code are owned either directly by Code Nation or Code Nation's licensors.

5.2. CampaignNow hereby grants you a worldwide, non-exclusive, royalty-free revocable licence to use the Application for your business and personal use in accordance with these appterms.

6. CONDITIONS OF USE

6.1. You will not, nor allow third parties on your behalf to (i) make and distribute copies of the Application (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application; or (iii) create derivative works of the Application of any kind whatsoever.

6.2. The Application is currently made available to you for a fee relating to your use and account.

6.3. Failure to pay your fee upon invoice will result in you being unable to access your account.

6.4.You agree that you will not do, cause, allow or permit the following:

• (a) Sending spam.
• (b) Sending emails to non-specific addresses.
• (c) Failing to promptly comply with any request from an email recipient to be removed from your email list.
• (d) Disguising that an email came from you.
• (e) Disguising the subject matter of an email.
• (f) Sending "chain letters", "pyramid schemes", "junk mail", unsolicited or unauthorized advertising, promotional materials, or similar.
• (g) Harvesting email addresses.
• (h) Sending emails containing viruses, malware, spyware or other software, code or data which may cause harm, or may affect the security or proper operation of the website, software, the privacy of members, users or other persons.

6.5. CampaignNow is authorised to stop emails being sent to a target recipient, immediately and without prior notice, if the target recipient requests to be removed from your email campaign.

7. ACCOUNTS

7.1 When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

7.2 You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

7.3 You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

7.4 You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

8. SYSTEM REQUIREMENTS

8.2. The version of the Application software may be upgraded from time to time to add support for new functions and services.

9. TERMINATION

9.1. CampaignNow may terminate use of the Application at any time by giving notice of termination to you.

9.2. Upon any termination, (a) the rights and licenses granted to you herein shall terminate; (b) you must cease all use of the Software;

10. LIMITATION OF LIABILITY

10.1. In no event will CampaignNow be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the Application, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.

10.2. CampaignNow is not liable to you for any damage or alteration to your NationBuilder site, including but not limited to disruption of service, change of display, or changes to your underlying database.

10.3. Nothing in these Appterms shall exclude or limit CampaignNow's liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.

11. GOVERNING LAW

This agreement is subject to the governing law of the state of Queensland, Australia.

12. TERMS OF USE

This product should not be used by individuals, campaigns or organisations:

• Inciting violence;
• Promoting policies which discriminate on the basis of race, religion, or gender;
• Advocating for a conservative right-wing agenda
• That deny the existence of man-made climate change or the need to take immediate action to mitigate the threat it poses;
• That oppose democracy and accountable governance;
• Engaged in, directly or indirectly, human trafficking and/or forced labor;
• Engaged in arms trafficking or lobbying for more relaxed gun control;
• Deliberately spreading misinformation or slander.

If we become aware that your use of this product contravenes any of the conditions outlined above, we reserve the right to terminate or suspend your access.